Terms and Use Conditions

PLEASE READ THE FOLLOWING TERMS AND CONDITIONS OF USE CAREFULLY

BEFORE USING THIS WEBSITE.

Quality e Companies Inc.

(dba Best Quality Safety.com)

All users of this website agree that access to and use of this site agree to and are subject to the following

Terms, Conditions & Return Policys with other applicable laws.

* If you do not agree to the Terms, Conditions and Website Policys, than please do not use this website*

Typographical Errors

In the event that a Quality e Companies Inc product is mistakenly listed at an incorrect price, Quality e Companies Inc reserves the right to refuse or cancel any orders placed for product listed at the incorrect price. Quality e Companies Inc reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Quality e Companies Inc shall issue a credit to your credit card account in the amount of the incorrect price.

Warranty Disclaimer

This site and the materials and products on this site are provided "as is" and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Quality e Companies Inc disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Quality e Companies Inc does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. Quality e Companies Inc does not make any warrantees or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.

Limitation of Liability

Quality e Companies Inc shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Quality e Companies Inc has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Copyright

The entire content included in this site, including but not limited to text, graphics or code is copyrighted as a collective work under the United States and other copyright laws, and is the property of Quality e Companies Inc. The collective work includes works that are licensed to Quality e Companies Inc. Copyright 2003, Quality e Companies Inc ALL RIGHTS RESERVED. Permission is granted to electronically copy and print hard copy portions of this site for the sole purpose of placing an order with Quality e Companies Inc or purchasing Quality e Companies Inc products. You may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Quality e Companies Inc or to purchase Quality e Companies Inc products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site is strictly prohibited, unless authorized by Quality e Companies Inc. You further agree not to change or delete any proprietary notices from materials downloaded from the site.

Trademarks

All trademarks, service marks and trade names of Quality e Companies Inc used in the site are trademarks or registered trademarks of Quality e Companies Inc

Term; Termination

These terms and conditions are applicable to you upon your accessing the site and/or completing the registration or shopping process. These terms and conditions, or any part of them, may be terminated or altered by Quality e Companies Inc without notice at any time, for any reason. The provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous, shall survive any termination.

Notice

Quality e Companies Inc may deliver notice to you by means of e-mail, a general notice on the site, or by other reliable method to the address you have provided to Quality e Companies Inc.

Miscellaneous

Your use of this site shall be governed in all respects by the laws of the state of Michigan, U.S.A., without regard to choice of law provisions, and not by the 1980 U.N. Convention on contracts for the international sale of goods. You agree that jurisdiction over and venue in any legal proceeding directly or indirectly arising out of or relating to this site (including but not limited to the purchase of Quality e Companies Inc products) shall be in the state or federal courts located in Macomb County, Michigan. Any cause of action or claim you may have with respect to the site (including but not limited to the purchase of Quality e Companies Inc products) must be commenced within one (1) year after the claim or cause of action arises. Quality e Companies Inc's failure to insist upon or enforce strict performance of any provision of these terms and conditions shall not be construed as a waiver of any provision or right. Neither the course of conduct between the parties nor trade practice shall act to modify any of these terms and conditions. Quality e Companies Inc may assign its rights and duties under this Agreement to any party at any time without notice to you.

Use of Site

Harassment in any manner or form on the site, including via e-mail, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Quality e Companies Inc or other licensed employee, host, or representative, as well as other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libelous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable which may constitute or encourage a criminal offense, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or other organization.

Participation Disclaimer

Quality e Companies Inc does not and cannot review all communications and materials posted to or created by users accessing the site, and is not in any manner responsible for the content of these communications and materials. You acknowledge that by providing you with the ability to view and distribute user-generated content on the site, Quality e Companies Inc is merely acting as a passive conduit for such distribution and is not undertaking any obligation or liability relating to any contents or activities on the site. However, Quality e Companies Inc reserves the right to block or remove communications or materials that it determines to be (a) abusive, defamatory, or obscene, (b) fraudulent, deceptive, or misleading, (c) in violation of a copyright, trademark or; other intellectual property right of another or (d) offensive or otherwise unacceptable to Quality e Companies Inc in its sole discretion.

Indemnification

You agree to indemnify, defend, and hold harmless Quality e Companies Inc, its officers, directors, employees, agents, licensors and suppliers (collectively the "Service Providers") from and against all losses, expenses, damages and costs, including reasonable attorneys' fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.

Third-Party Links

In an attempt to provide increased value to our visitors, Quality e Companies Inc may link to sites operated by third parties. However, even if the third party is affiliated with Quality e Companies Inc, Quality e Companies Inc has no control over these linked sites, all of which have separate privacy and data collection practices, independent of Quality e Companies Inc. These linked sites are only for your convenience and therefore you access them at your own risk. Nonetheless, Quality e Companies Inc seeks to protect the integrity of its web site and the links placed upon it and therefore requests any feedback on not only its own site, but for sites it links to as well (including if a specific link does not work).

Cancellations

Credit Card orders must be canceled the day they are placed, before 5:00 p.m. Eastern Time. Due to Merchant Transaction fees that we incured for charging and refunding Credit Card orders, cancellations after business hours or the day after an order has been placed will  result in Merchant Transaction fees being deducted from the refunded amount.

Merchant Transaction fees are as follows:

American Express - 7.9% of total purchase price

Visa / MasterCard - 6.9% of total purchase price

Google check out - 6.9% of total purchase price

Discover - 6.9% of total purchase price

Pay-Pal - 6.9% of total purchase price

To cancel or change orders by contacting our Customer Care Department at (248) 841-6568 by 5:00 p.m. EST.Customer Care Specialists are available Monday through Friday from 8:00 a.m. to 5:00 p.m. EST. Phone or e-mail messages requesting an order be changed or canceled received after business hours will be addressed the following business day.

Orders canceled after they've shipped will be treated as a return /cancelled order and shipping costs as well as manufacturer's restock fees will also be deducted from the refund.

Any order refused upon delivery (without prior arrangement and approval of a Customer Care Specialist) will be treated as a return / cancellation. Shipping costs as well as manufacturer's restock fees will also be deducted from the refund. 

What is your Return Policy?

Return Policies / Satisfaction Guaranteed. By placing an order with our company or on our web site signifies that you agree to the following return conditions: Qualifying products may be returned within 14 days of shipment by prepaid freight or postage (see fire extinguishers return policies). In order to return any item you must call us at 248-841-6568 to obtain a RETURN AUTHORIZATION NUMBER. Any packages without return authorization numbers will be refused. Returns must still be in brand new condition and have all the packaging and original contents included to be in resaleable condition. No credit will be given for items returned after 14 days or not in NEW SALEABLE condition with all packing material included. If you return your order, you will be charged shipping (if package was shipped under a free shipping promotion, actual shipping & handling charges  will be applied), gift wrapping (if used) and a minimum 25% restocking fee. Shipping and handling will not be refunded unless we shipped an incorrect item or an error was made on our part. You are responsible for shipping charges for all returns. We will pay for the shipping back to you on a replacement for a defective item. (Defective items are extremely rare). Please clearly mark the Return Authorization Number on the outside of your return (next to the shipping label is best). Please include a copy of your invoice and the form below. Please clearly indicate the reason for your return. Returns will not be processed without a Return Authorization Number and documentation including order number, address, credit card number, expiration date and reason for return. Items shipped directly from a manufacturer authorized warehouse (DIRECT SHIPPED) will be charged minimum 50% restocking fee on the total amount, unless they are defective, due to the costs we must incur. If you want to know if an item is (DIRECT SHIPPED) before you order you MUST call or email us. In order to return a (DIRECT SHIPPED) item you must call us for a return authorization number and specific directions for return or no credit will be issued on these items. You must then pay to have the item shipped back to you. Allow up to 30 days before inquiring about return credits. We can not respond to inquiries before that time and by using our site you agree not to dispute the charges for returned items until 30 days after receipt by us. By placing an order via phone, website or by e-mail you agree not to dispute the charges for purchased items and any charge back cost from the credit card companies with be passed back on to  you (The Customer ) as an additional charge. Orders that are placed and shipped to an alternate address other than the customers own billing address are shipped at the customers own risk to that address and the customers sole recourse for product retrieval or refund shall be with the shipping company with the supplied tracking number shipper information that was supplied when the order was shipped.

(Certain orders and products may not be returnable, refundable, exchangeable & are final sale)

*RMA's Are Only Good For 14 Days And Will Not Be ReIssued*

Fire Extinguisher Return Policy?

1) Fire Extinguishers cannot be returned by a consumer due to Federal Hazardous Materials Shipping regulations. UPS, FedEx, or the US Postal Service will not accept fire extinguishers for shipment unless the party is a registered Hazardous Materials Shipper.

2) Damaged fire extinguishers are eligible for replacement but may not be returned due to Hazardous Materials shipping requirements. If you receive a damaged fire extinguisher, REFUSE THE SHIPMENT IMMEDIATELY WITH THE DELIVERY PERSON, then please contact the shipping company immediately to report a damaged delivery. Afterwards, contact us to provide shipment of a replacement fire extinguisher and disposal instructions for the damaged extinguisher.

3) Fire Extinguishers can be provided warranty service or replacement. Please call us at 248 841 6568 for information on how to receive warranty service or replacement. YOU MUST send us the extinguisher "nameplate" label that contains the serial number and product bar code to be removed from the extinguisher and mailed back to Best Quality Safety This is essential to process your warranty claim  with the manufacturer and allows the manufacturer to track production issues